Incident Metrics
Event History
Timeline of incident events (create, update, resolve) to identify clustering.
Timeline or chart of incident events (creations, status transitions, resolutions) across the selected period.
Use Cases
Goal | How This Metric Helps |
---|---|
Spot clustering | Identify spikes around releases |
Validate improvements | Fewer events after remediation initiatives |
Capacity planning | Gauge on-call workload patterns |
Reading the Chart
- Each marker corresponds to an event (create/update/resolve).
- Concentrated bands = periods of instability.
- Gaps = stable operation (positive if expected).
Drill-Down
Click a marker (if interactive) or cross-reference timestamp with incident list for context and root cause notes.
Improvement Actions
- Correlate clusters with deployment logs.
- Add pre-deployment canaries if spikes align with releases.
- Revisit alert thresholds if noise events dominate.
Healthy Pattern
Low density with modest, explainable bursts (planned migrations, major releases).