Incident Metrics
Event History
Timeline of incident events (create, update, resolve) to identify clustering.
Timeline or chart of incident events (creations, status transitions, resolutions) across the selected period.
Use Cases
| Goal | How This Metric Helps |
|---|---|
| Spot clustering | Identify spikes around releases |
| Validate improvements | Fewer events after remediation initiatives |
| Capacity planning | Gauge on-call workload patterns |
Reading the Chart
- Each marker corresponds to an event (create/update/resolve).
- Concentrated bands = periods of instability.
- Gaps = stable operation (positive if expected).
Drill-Down
Click a marker (if interactive) or cross-reference timestamp with incident list for context and root cause notes.
Improvement Actions
- Correlate clusters with deployment logs.
- Add pre-deployment canaries if spikes align with releases.
- Revisit alert thresholds if noise events dominate.
Healthy Pattern
Low density with modest, explainable bursts (planned migrations, major releases).