Incident Metrics
Total Incidents
Total incidents over a selected range for reliability trend analysis.
Count of incidents in the selected period (e.g., last 30 days).
Usage
Track trend vs previous periods to gauge reliability improvements.
Pair With
- Severity distribution chart
- Mean Time To Resolve (MTTR) (if available)
- Monitors without integrations (prevent detection gaps)
Improvement Loop
- Tag incidents by cause category (deployment, infra, dependency, configuration).
- Focus on top 1–2 recurring causes each quarter.
- Measure reduction in next cycle.